Our Mission
Foster and promote the interests and welfare of all towing and recovery operations in the state of Illinois and cooperate with like enterprises throughout the country to further the causes of quality providers.

Our Vision
Members of the PTROI support and encourage fair competition in all business dealings and promote fellowship throughout the member rolls. Members strive to be the premier providers of towing and recovery services within the state offering quality, honesty and professionalism to their customers.

Our Core beliefs
The PTROI represents towing and recovery businesses in Illinois and the companies that supply them. Our programs, services and philosophy are based on our beliefs that:

• The towing and recovery industry is vital to the safety and the quality of life in Illinois, its communities, and its citizens.
• The towing and recovery industry seeks to provide expert services to vehicle owners and the insurance industry.
• The towing and recovery industry is a complex and multi-faceted one with diverse needs and resources that are maximized when businesses work together.
• Towing and recovery businesses should be led and managed by skilled and knowledgeable industry professionals.
• Towing professionals need lifelong learning and exposure to new ideas to thrive in today’s competitive business environment.
• Our customers value high quality, quick- response towing and recovery services and deserve them at a reasonable price.
• Our businesses must be successful in order to be responsive to our customers.